Solutions
One assistant for your guests. One inbox for your team.
Odwelo answers guests on WhatsApp and the phone, hands the tricky ones to your team, and books only what your systems confirm.
For your guests
An assistant on your WhatsApp number and phone line that answers at any hour.
- Says it is automated, every time
- Live prices with a connected booking system
- Answers only from your rules
- A person whenever the guest asks
For your team
Alerts on WhatsApp and an inbox in the browser, so nobody misses a guest who needs a person.
- WhatsApp alerts with a short case code
- Claim a conversation and the assistant pauses
- Reply from WhatsApp or the inbox
- Invite staff, each with their own sign-in
For bookings and payments
With a connected booking system, Odwelo can complete bookings and take payment. Without one, it shares your booking link.
- Secure Stripe checkout when direct booking is enabled
- Written to your booking system before confirming
- Your booking link when no system is connected
- Optional owner-provided rates for an estimated quote
Team inbox
Everything your team needs to run the front desk.
Ribeira Apartments
+ Invite memberNeeds a person
2 waiting
- Claimed by you
WhatsApp guest ending 4417
K7QAA question the assistant could not answer · 3m ago
- Unclaimed
Caller +351 912 000 210
M2RDNeeds a person, by phone. Please call back · 11m ago
Recent conversations
Last message
- Assistant on
WhatsApp guest ending 0932
WhatsApp · 2m ago
- Paused
WhatsApp guest ending 4417
WhatsApp · 3m ago
- Paused
Caller +351 912 000 210
Call · 11m ago
- Assistant on
WhatsApp guest ending 7781
WhatsApp · 14m ago
- Assistant on
WhatsApp guest ending 5526
WhatsApp · 1h ago
WhatsApp guest ending 4417
K7QAA question the assistant could not answer · claimed by you · the assistant is paused
Write to the guest. They'll get it on WhatsApp from your business number.
One inbox for every guest
Calls and WhatsApp conversations in one list, with the ones that need a person at the top.
Claim, reply, hand back
Claim a conversation and the assistant pauses. Reply from the inbox or WhatsApp, then hand it back.
Your whole team, invited
Owners invite staff by email. Each person signs in with their own account and sees only your businesses.
What it does
An assistant that knows its limits.
Built for small teams who can't answer every message, and can't afford a wrong one.
It only says what you would say.
Prices, availability and policies come from your systems and your written rules. When the answer isn't there, it says so and asks you.
- Exact prices and availability, live from your booking system
- Answers only from your FAQs and house rules
- Says it doesn't know, rather than guessing
Ribeira Apartments
online
Today
Integrations
Keep the tools you already use.
Connect a booking system for live availability and direct bookings, or start with your own booking link and optional rates. Tell us how you manage reservations today.
Your booking setup
Connected or link-based
A connected system supplies live availability and enables direct booking. Without one, Odwelo shares your booking link and can use rates you provide for estimates.
Stripe
Payments
For direct bookings, guests pay on Stripe's hosted checkout. Payouts go to your own account.
WhatsApp
Guests and your team
Guests message your business number. You get alerts and reply from your own phone.
Phone
Calls
Calls to your number are answered with the same facts and rules as WhatsApp.
Ready when you are
Be there for your guests. Get your time back.
We're onboarding a small group of rental businesses first. Tell us about your properties.
